Last updated: 2024
Thank you for visiting AMANINVESTMENT. We value your satisfaction and aim to make your shopping experience enjoyable. This Return and Refund Policy outlines the terms and conditions for returns and refunds.
1. Eligibility for Returns
1.1 Timeframe:
- You may initiate a return within 30 days from the date of purchase.
1.2 Condition of Item:
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when purchased.
1.3 Proof of Purchase:
- A valid proof of purchase, such as a receipt or order confirmation, is required for all returns.
2.3 Inspection:
- Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria for a return.
2.4 Refund:
- We will notify you of the approval or rejection of the return. If approved, a refund will be processed, and a credit will automatically be applied to your original method of payment.
3. Exchanges
- We do not offer direct exchanges. If you need a different item, please follow the return process, and place a new order.
4. Cancellations and Modifications
- Once an order is processed, cancellations and modifications are not permitted.
5. Refunds Involving Shipping Damage or Defective Items
5.1 Reporting Damage:
- If your item arrives damaged or is defective, please report it to us within 14 days of receiving the product. Include detailed photos of the damaged or defective item.
5.2 Resolution:
- We will provide instructions for returning the damaged or defective item, and a replacement will be sent or a refund will be processed upon inspection.
6. Contact Information
- If you have any questions or concerns regarding our return and refund policy, please contact us.
7. Changes to this Policy
- We reserve the right to update or change our return and refund policy at any time. Any changes will be effective immediately upon posting on our website.
Thank you for choosing AMANINVESTMENT. Your satisfaction is our priority.